Job Application Background Check Form Job Description CritiCall (PDF) CritiCall (F.A.Q.)
We are currently accepting applications for (2) two, E-911 Dispatchers until January 31, 2019. Once training is complete, we will fill a full time position and a part-time position. The part-time position is expected to move to Full Time in January of 2020. To apply for the positions you must complete the Job Application, Background Check Form, read the Job Description and view the testing link, CritiCall. Hiring generally takes about a month to complete depending on the number of applicants received.
Qualifications to Apply:
Must be at least 18 years of age
Must have a high school diploma or GED
Must have a valid Michigan drivers license and be eligible to drive
Must submit to a background check with no felony convictions
Must maintain a direct 24/7 phone number to be contacted
Must have reliable transportation
Must be able to handle high stress situations for a long period of time
Must be able to sit or stand up to 12 hours a day
Must be able to type at least 35 words per minute
Must be familiar with Windows and e-mail programs
Must be able to work nights, holidays, and weekends without exception, 911 is a 24/7 operation
Must be able to work reasonable amounts of overtime, sometimes on short notice
Must have the ability to focus and multi-task
Must have good hearing, good vision including ability to see color and dexterity
Must be able to read, speak and communicate English clearly
Must be able to pass a physical and drug testing
Must have previous employment of 6 months or more in a customer service related job
Residing within 50 Miles of Arenac County is preferred
Fill out the applicable forms and e-mail them to - firstname.lastname@example.org or receive an application packet at Arenac County Central Dispatch. Reviewing of the application,
and background check will take up to 2 weeks to complete. You will be notified if you have been accepted for testing and offered dates and times to test. Arenac Central uses CritiCall to test applicants. You will know on the day of testing if you have passed or failed. If you pass the testing, you will be contacted to set up an interview at a later date.
If selected, you will be assigned to a Communications Training Officer (CTO) and receive training materials. Training can take up to 6 months to complete and is a minimum of 29 hours a week at the training wage of $11.50 an hour. It is an extensive training program comparable to taking a college course that is broke down into sections with daily observation and written reports to keep you informed of your progress. During training you will be required to complete and pass Basic LEIN Certification - (Law Enforcement Information Network ) and a 40 Hour Basic Dispatcher Training through a certified program of the State 911 Committee (SNC). Attending these training's will require overnight stays.